Shipping and returns

Package shipping

We work with three transport companies in order to be able to offer you the best value for money depending on the shipping city. Once you enter your address automatically the website gives you the best option. We advise you to group all your items in one order. We cannot combine two different orders, and shipping charges will apply to each individually.

Returns

We do not generally accept returns. This is mainly due to the fact that most of our products are customized, even made to measure. Of course, there is a commitment on our part that the customer is satisfied with our work but we can not return or exchange a garment or object that is customized, or made to measure. It is therefore important to make sure that you are buying, for example, the cape and red cape with the size you need. With regard to second-hand garments (bullfighter costumes,  etc.) it is important that you contact us to make sure that you will be able to wear it if that is your intention, as we provide guidance information. We have to start from the premise that we are talking about made-to-measure work, not by size. So, please, let us know so we can confirm if this garment will fit you or not, since it is not allowed to return it once the purchase is finished. Do not hesitate to contact us at sastreriaroqueta@telefonica.net to solve any doubt before finalizing your purchase.